Frequently Asked Questions

FoshanProcurement is a technical consulting and procurement agency specializing in windows and doors sourcing from China. We are not a factory — we are your independent representative in China, helping you find the right manufacturers, verify quality, manage production, and coordinate logistics. Think of us as your technical partner and boots on the ground.

Unlike trading companies, we don't add markup to factory prices — our service fee is transparent and separate. Unlike going direct to a factory, we represent your interests, not the factory's. We provide independent technical assessment, factory matching, and quality control that a single factory cannot offer. Our loyalty is to you, the buyer.

We are based in Foshan, Guangdong Province — China's largest aluminum window and door manufacturing hub. Our location gives us one-hour access to thousands of manufacturers, the complete supply chain, and real-time market intelligence.

Yes. We provide comprehensive OEM/ODM services including custom profile design, brand identity application, packaging design, product catalog development, and certification support. We can help you build your own window and door brand from scratch or expand an existing product line.

Each service can be engaged independently. Many clients start with a single service (e.g., drawing review or factory sourcing) and expand as they see value. We'll recommend the right combination based on your needs, but there's no obligation to bundle services.

We source all major types: aluminum alloy (thermal-break and non-thermal-break), uPVC, aluminum-clad wood, and steel-framed systems. This includes sliding, casement, tilt-and-turn, folding, fixed, and specialty shapes. We work with both standard and custom profiles.

Our quality assurance is multi-layered: factory audits before selection, raw material verification, in-process inspections during production, and pre-shipment inspections following AQL standards. We verify compliance with your target market's certifications and provide detailed photo documentation at every stage.

Our partner factories hold various international certifications including ISO 9001, CE marking (EN 14351-1), AS/NZS 2047 (Water Mark), AAMA/WDMA/CSA 101 (NAFS), and SGS/TUV test reports. We match factories to your specific certification requirements.

Yes. We guide you through the certification process for your target market, including selecting factories that already hold relevant certifications, coordinating testing, and managing the application process. We have experience with CE (Europe), AS/NZS (Australia/NZ), NAFS (North America), and various other regional standards.

We offer flexible engagement models: project-based fees for one-time procurement, retainer arrangements for ongoing partnerships, or commission-based models for volume orders. Our fees are transparent and separate from factory pricing. Initial consultation is free — contact us for a detailed quote tailored to your project.

Standard products: 25-35 days production. Custom/OEM products: 35-50 days. This varies by complexity, order volume, and season. We provide detailed production schedules and regular updates throughout the process. Shipping time is additional (typically 25-40 days by sea depending on destination).

We coordinate complete logistics including factory pickup, domestic transport to port, export documentation, customs clearance, and sea/air freight coordination. We work with trusted freight forwarders and can arrange door-to-door delivery to most global destinations. We also advise on packaging optimization to minimize shipping costs.

MOQ varies by factory and product type. Generally, for standard products, MOQs start at around 100-200 sqm. For custom/OEM products, MOQs may be higher (300-500 sqm) due to tooling and setup costs. We can often negotiate lower MOQs for first orders or trial quantities.

While we don't perform installations directly, we provide detailed installation manuals, video guides, and remote technical support. We can also connect you with experienced installation teams in your region or train your local contractors on proper installation techniques for Chinese-manufactured products.

Warranty coverage is provided directly by the manufacturer, not by FoshanProcurement. We act as your intermediary on the ground in Foshan — coordinating with the factory to pursue warranty claims, arrange replacements, and resolve technical issues on your behalf. Our pre-shipment inspection process catches the vast majority of quality issues before products leave China, significantly reducing the likelihood of post-delivery problems.